Skip to content
ibosprot App / Mobile
SYARAT PENGGUNAAN AKUN

ibosprot Terms and Conditions for Your Account

These terms govern how you access and use ibosprot, including how your account operates, how transactions through OVO, GoPay, and DANA are handled, and what you can expect from us. Read through each section before you start — your continued use of the platform means you accept what is written here.

  • Account Access Policy
  • OVO & GoPay Transaction Rules
  • DANA Wallet Terms
  • Content & Usage Scope
KEBIJAKAN LAYANAN KAMI

How These Terms Apply to Your Use

Access to ibosprot and its features depends on local law and is available only where permitted in eligible regions. By opening an account, you confirm that you meet the eligibility requirements applicable in your region and that you are using the platform on your own behalf. These terms apply each time you log in, make a deposit through OVO, LinkAja, or QRIS, or interact with any part of the platform — including game lobbies, account settings, and the payment section. We may update these terms when our services change. When that happens, the revised version will be posted on this page and takes effect as soon as it is published. If a change is significant, we will notify you through your registered account. Continuing to use the platform after an update means you accept the revised terms. If any part of these terms conflicts with a specific product rule — such as the conditions attached to a particular wallet transaction or a game session — the specific rule takes precedence for that situation. For anything not covered by a specific rule, these general terms apply. Your account records, session history, and payment logs are held in accordance with our data retention policy described in the section below.

  • OVO

    Transactions processed through OVO follow the deposit and account flow shown inside your wallet. Limits and availability are displayed at the point of transaction.

  • LinkAja

    LinkAja is available as a local payment route. The current status of this route is shown in your account payment section after login.

  • QRIS

    QRIS scan-to-pay is supported for eligible accounts. Scan the code shown at checkout — the amount and confirmation appear in your wallet immediately after.

  • DANA

    DANA deposits follow the wallet-link steps shown in your account. Verification and limits are set by your DANA account tier.

CAKUPAN KETENTUAN INI

What These Terms Cover and What They Do Not

Not every interaction with ibosprot falls under the same rule. Account access, payment transactions, site content, and third-party services each sit in a different part of the scope. Understanding where the boundary is helps you know where to go when something needs attention.

  • Account Access

    Your login credentials, session security, and account settings are fully within the scope of these terms. You are responsible for keeping your access details secure and for any activity that happens under your account.

  • Transactions

    Deposits and withdrawals processed through OVO, GoPay, DANA, or QRIS are covered here. The transaction record visible in your account dashboard is the authoritative record for any dispute.

  • Site Content

    Game titles from studios like PG Soft, Pragmatic Play, and Spadegaming, as well as sports betting markets, are made available under separate content licences. These terms govern your access to that content, not the content itself.

  • Third-Party Services

    Wallet providers such as OVO, GoPay, and DANA operate under their own terms. ibosprot is not responsible for decisions made by those providers about your wallet account, limits, or availability.

HAK PENGGUNA AKUN

Actions Available to You Under These Terms

You have concrete options for managing your account and the data attached to it. Your transaction history — every OVO deposit, QRIS payment, and withdrawal — is viewable in the account dashboard at any time after login. If a record looks incorrect, you can raise it directly through the support channel shown in your account. Correcting your registered details, such as your linked wallet or contact information, is done through the account settings page; follow the verification steps shown there to confirm the change. If you have a question about how a specific term applies to your situation, submit it via live chat or email and we will respond through the same channel. You can also request a summary of the account data we hold by contacting support — the process and what data is included are described in the trust section below. These options are available to you regardless of whether your account is active or temporarily restricted.

  • Review Your Records

    Your full transaction log is in the account dashboard. Check deposit and withdrawal history for OVO, GoPay, and DANA entries directly from the history tab.

  • Correct Account Details

    Update your linked wallet, contact number, or registered email through account settings. Verification steps are shown in the form — follow them to confirm.

  • Raise a Question

    If a term is unclear or a transaction needs explaining, contact us through live chat or the support email shown below. We respond through the same channel you used.

  • Request Account Support

    For account restrictions, data questions, or policy clarifications, reach the support team directly. The contact options are listed in the support section on this page.

JALUR BANTUAN KEBIJAKAN

How to Reach Us About These Terms

Questions about these terms or your account rights go directly to our support team. We handle policy queries through the same channels as account and payment support — live chat, email, and the in-account help section. If your question is about a specific transaction or wallet link, have your account ID and the transaction reference ready when you write in.

  • Live Chat

    Open the chat icon on any page while logged in. Describe your question and reference the section of these terms you are asking about. Our team will respond in the chat window.

  • Email Support

    Write to our support address shown in your account settings under Help. Include your registered email and a brief description of the terms question or account issue.

  • In-Account Help

    The Help section inside your account dashboard links to this page and to the contact form. Use it to submit a terms query or to flag a transaction that does not match your records.

DATA DAN KEAMANAN AKUN

How We Handle Your Data and Account Security

Your account data — including login records, linked wallet details for OVO, GoPay, and DANA, and your transaction history — is held in accordance with this policy. We do not share your personal data with third parties except where required to process your chosen payment route or where required by applicable law in eligible regions. Cookies are used to maintain your session and to keep your payment preferences saved between visits; you can manage cookie settings through your browser. Account security is your responsibility at the login level — keep your credentials private — and ours at the infrastructure level. If you want to know what data we hold about your account, contact support as described above and we will provide a summary. Retention periods follow applicable local requirements; data linked to closed accounts is held only for as long as required by those rules.

  • Data Handling

    We hold your account and transaction records securely. Payment data for OVO, DANA, and GoPay routes is processed only to complete the transaction you initiated.

  • Cookies

    Session cookies keep you logged in. Preference cookies save your payment method selection. You can clear or block cookies in your browser settings at any time.

  • Account Security

    Use a strong, unique password for your ibosprot account. Do not share your login with anyone. If you suspect unauthorised access, contact support immediately using the channels above.

  • Policy Contact

    For data requests, corrections, or questions about retention, write to our support team with your account ID. We will confirm receipt and respond to your specific request.

PERTANYAAN UMUM KETENTUAN

Common Questions About These Terms

The questions below cover the situations we hear about most — account access rules, payment scope, data rights, and how to get in touch when something is unclear.

Do these terms apply to every transaction I make through OVO or GoPay?

Yes. Every deposit and withdrawal processed through OVO, GoPay, DANA, LinkAja, or QRIS falls within the scope of these terms. The transaction record shown in your account dashboard is the authoritative record. If a transaction looks incorrect, contact support with the reference number.

What happens if ibosprot updates these terms?

The updated version is posted on this page and takes effect when published. For significant changes, we send a notification to your registered account. Continuing to use the platform after the update is posted means you accept the revised terms. You can review the current version here at any time.

Can I see all the data ibosprot holds about my account?

Yes. Contact our support team through live chat or email with your account ID and a data summary request. We will confirm receipt and provide the information covered by our retention policy. The contact details are in the support section above.

Is ibosprot responsible if my OVO or DANA wallet has an issue?

OVO, DANA, GoPay, and LinkAja each operate under their own terms and handle their own wallet decisions. ibosprot covers the transaction record on our side, but wallet-level issues — limits, verification, or access to your e-wallet — are handled by those providers directly.

How do I correct account details, like my linked wallet or contact number?

Go to account settings after login. The form shows which fields can be updated and the verification steps required to confirm each change. If a field is locked or the update does not go through, contact support and describe the specific detail you need to correct.

Where does ibosprot service availability depend on local law?

Access to ibosprot and its features is available only where permitted under local law in eligible regions. We do not make specific claims about availability in particular areas beyond Indonesia. If access in your region is restricted, the platform will indicate this at the login or account stage.